Embraer Signs Major Services & Support Agreement with Porter Airlines

After unveiling plans for a major expansion in North America with a firm order for 30 E195-E2 jets, with purchase rights for a further 50 aircraft, Porter Airlines has signed a major aftermarket support package contract with Embraer. The Total Support Program (TSP) agreement includes airframe heavy maintenance checks, technical solutions, and access to the Pool Program, which includes component exchanges and repair services for hundreds of reparable items for Porter’s E2 fleet of commercial aircraft, for up to 20 years. Currently, the Pool Program supports more than 50 airlines worldwide.

“This service agreement with Embraer is fundamental to Porter’s operational success. During this important moment in Porter’s history, Embraer’s expertise and support is crucial as we start operations with the E-Jets E2, since no one knows these planes better than the manufacturer,” said Michael Deluce, President & CEO, Porter Airlines.

The Pool Program services will be provided by Embraer Aircraft Customer Services (EACS) in Fort Lauderdale, Florida, while the heavy maintenance services will be performed by Embraer Aircraft Maintenance Services (EAMS) in Nashville, Tennessee. In the coming months, Embraer will work with Porter in order to provide services related to the aircraft entry into service (EIS) process, which includes technical training, spare parts recommendations, and provisioning services.


“With this agreement, we will broaden and deepen our relationship with Porter. Embraer will provide all necessary support, long before the airline starts operations with the most efficient single-aisle aircraft in the world, the E195-E2. We are very proud of the trust and confidence that Porter has placed in Embraer’s services and we’re eager to start our work together,” said Johann Bordais, President & CEO, Embraer Services & Support.

Porter Airlines will be the North American launch customer for Embraer’s E-Jets E2 family of commercial aircraft. Porter’s investment is set to disrupt the Canadian aviation landscape by enhancing competition, elevating passenger service levels and creating as many as 6,000 new jobs. Porter intends to deploy the E195-E2s to popular business and leisure destinations throughout Canada, the United States, Mexico and the Caribbean, from Ottawa, Montreal, Halifax and Toronto Pearson International Airport.

Porter’s first delivery and entry into service is scheduled to start in the second half of 2022. The E195-E2 accommodates between 120 and 146 passengers. Configuration plans for Porter’s E2s will be revealed in due course.

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